As an Airbnb host, you have the opportunity to provide your future guests with a unique and memorable guest experience. Whether you are hosting a couple on a romantic getaway, a family on a vacation, or a group of friends exploring a new city, there are many ways that you can go above and beyond to make your potential guests feel welcome and ensure that they have a great time during their guests stay in your vacation rental.
In this article, we will explore some practical tips on how to make a lasting impression on your Airbnb guests and ensure that they have a great time during their stay. Whether you are a seasoned rental property owner with an Airbnb Superhost status or a new Airbnb owner, these tips will help you create a memorable Airbnb hosting experience that your guests will love.
Below are LePack Accommodation Supplies top five tips for how to wow your Airbnb guests:
1. Go the extra mile with the little things
Small touches can go a long way in making your Airbnb guests feel welcomed and comfortable. Consider providing some basic amenities that will make their stay more enjoyable, such as:
- Fresh towels including bath towels, face washers, hand towels, and a bath mat
- Clean and crisp bed linen that creates a plush and comfortable sleeping experience
- Bathroom guest amenities such as shampoo, conditioner, body wash and soap. To go that extra step you could look to provide the unexpected things like vanity kits, shower caps and even dental kits – it’s amazing how many times people forget to pack their toothbrush!
- A fully stocked Airbnb kitchen with coffee, tea, and other pantry staples. Another thing you may want to consider for your guests is a breakfast option. The long-life breakfast packs from LePack Accommodation Supplies may be a great ready-made option to provide for your guests
- Local guides and maps
- Snacks or a small welcome basket
- Basic cleaning supplies such as cleaning wipes, garbage bags, and trash bins
2. Make sure the space is clean and inviting
Pay attention to the details. In addition to the general cleanliness of the space, make sure to dust and vacuum all surfaces, including skirtings and ceiling corners. Make sure all windows are clean, and consider adding some fresh flowers or plants to add a touch of life and colour to the space.
Create a welcoming atmosphere. Consider adding some cozy touches to make the space feel more inviting, such as throws and pillows on the living room couch, or a basket of books and magazines. You could also provide some white noise or ambient music options to help your guests relax and unwind.
Make sure everything is in good working order. Check that all appliances and fixtures are in good condition and functioning properly. Consider providing extra supplies such as batteries, smart locks, and trash bags to ensure that your guests have everything they need during their stay. Plus, if your accommodation offers wifi, make sure to provide clear instructions on how to connect and if there are any charges related to using it.
3. Communicate effectively and respond quickly
Effective communication regarding house rules is essential to the success of any Airbnb hosting experience. As an Airbnb host, it is important to promptly respond to any enquiries or concerns that your guests may have, as this helps to establish trust and sets the tone for a smooth and enjoyable stay.
Additionally, providing clear instructions on how to use any amenities or appliances in the space, as well as any self-check-in procedures, can help ensure that your guests feel comfortable and well-informed during their stay. By maintaining open and efficient communication with your guests, you can help create a seamless and memorable experience for them.
4. Offer personalised recommendations to your guests
As an Airbnb host, you have the opportunity to go above and beyond for your guests by offering personalised recommendations for things to do and see in your local area.
Research your local area and its attractions. Take the time to explore your local area and become familiar with the various activities and attractions that it has to offer. This will enable you to make more informed and relevant recommendations to your guests.
Ask your guests about their interests. Before your guests arrive, consider sending them a message to ask about their interests and any specific activities or attractions that they are hoping to experience during their stay. This can help you tailor your recommendations to their specific preferences.
Consider offering a mix of recommendations. While it’s great to offer personalised recommendations, it’s also a good idea to provide a mix of options so that your guests have some flexibility and can choose what they want to do. Consider providing a list of local restaurants including family-friendly ones if your guests are travelling with kids, shops, and entertainment options, as well as any outdoor or recreational activities in the area.
5. Follow up after your guests’ stay
It is important to follow up with your guests after their stay to thank them for choosing your Airbnb rental and to ask for any feedback they may have. This not only helps to ensure that your guests have a positive lasting impression of their stay, but it also provides you with valuable insights that can help you improve your hosting experience in the future.
Consider sending a follow-up message or survey to your guests after they have checked out, and take the time to carefully review and consider any feedback that you receive. By following up with your guests and actively seeking their input, you can demonstrate your commitment to providing a high-quality Airbnb experience.
As an Airbnb host, it is within your power to create a truly memorable and enjoyable experience for your guests. By paying attention to the details and making your space clean, inviting, and well-maintained, you can create a welcoming atmosphere that your guests will appreciate.
Effective communication and quick response times are also crucial to the success of any hosting experience, as they help to establish trust and ensure that your guests feel comfortable and informed during their stay.
Personalised recommendations and a thoughtful follow-up after your guests’ stay can also help to differentiate your hosting experience and create a lasting impression on your guests. By implementing these tips, you can become a highly respected and sought-after Airbnb host.